VIRTUAL VANCOUVER, RULES OF CONDUCT.


1. Modifying Client Settings.

Anyone modifying their configuration files using any means other than the provided interface (i.e, the Utherverse 3D client, and various web pages), will be deemed in violation. Utherverse provides a dedicated dimension, named the “Anything Goes Dimension”, which allows members to adjust the 3D client settings other than those outlined as explicitly illegal by Utherverse.
Approved Client Setting Modifications in All Dimensions:

1) Modifying clothing textures to design new apparel.
2) Modifying textures to avatar skins for the purpose of user created skin art.
3) Exploration of legally accessible areas.

EXPLICITLY ILLEGAL

1) Modifying files to gain access to VIP areas.
2) Modifying files to be completely nude as a basic or VIP user. This includes nude on top or bottom, male or female, with the exception of avatar available outfits provided by Utherverse.
3) Modifying files to bypass restrictions.
4) Modifying files to impersonate staff and volunteers.

1st offense: earns a warning if the member is in the world, and email warning if the member is not currently logged in, or both.
2nd offense: results in kicking, optional banning (**) and optional cancellation of the account (*).
Should you suffer from accidental corruption or deletion of your files, the recommended course of action is to reinstall the software BEFORE attempting to log in.

2. Underage.

If you are under the legal age of majority in your state, you are not allowed on any aspect of Utherverse, including the player, forums, profile system and web servers. This is your warning. When you are discovered, you will get a verbal/email warning, as well as being kicked and banned (**). Should administrator reviews show you in violation, your account will be canceled (*), and your age and username will be posted on the forums, so others will be aware.
This rule also applies to allowing a minor access to Utherverse.  Any account holder who is found in violation by allowing a user under the age of majority will have their account suspended, and account cancellation will be investigated by our administrators.

3. English is language of majority.

Our system currently supports English as our main language of communication. Because this is also true of our Staff, we ask that you speak in English while conversing on the public channel.
If you would like to converse with other members in an alternate language, Utherverse has provided dedicated language dimensions for your usage.  You may speak any language you desire in Private Chat. Please keep in mind that if you are accused of harassment, and the language you chose was not English in those areas, we will do our best to determine its actual content, but we may be wrong. We tend to side with the accuser in cases like these, so please help protect yourself by speaking English.

1st offense: is a verbal warning/email warning.
2nd offense: is being kicked off, with a potential ban of 24 hours (**).
3rd offense: is a mandatory 24 hour ban and optional cancellation (*).
4. Taking Advantage of Bugs to Gain Access.

Anyone found in a VIP area, or with access to VIP content, due to a bug in the software (including, but not limited to: failed collision detection, poorly blocked off areas, system design flaws, etc).

1st offense: is a verbal warning/email warning.
2nd offense: is being kicked off, with a potential ban of 24 hours (**).
3rd offense: is a mandatory 24 hour ban and optional cancellation (*).
We understand that many people are helping us bug test. Should you find a bug of this type, please move to a non-suspicious area and let one of the moderators know about it. You may then be asked to explore the bug, or may be asked to refrain from it.

5. Griefing.

This includes unwanted aggressive behavior or harassment which diminishes the enjoyment of other members through use of offensive language and actions. This may be conversation on the 3D client, comments made in the forums or profiles.
1st offense: is a verbal/email warning.
2nd offense: is a kick with up to a 24 hour ban (**).
3rd offense: is a minimum 24 hour ban, optional cancellation (*) of account, and notes made on the public forums to notify other members of your actions.

6.Flooding/Spamming.

Anyone caught flooding the chat channels, or spamming to the forums or profiles, or advertising any product in the world without signing the appropriate partnership contract will be considered in violation. If you would like to sign an appropriate partnership contract with Utherverse, please contact our Business Development department for more information.
1st offense: is a verbal/email warning and potential removal of the offending material (if appropriate) (**).
2nd offense: is a 24 hour ban and optional cancellation (*) of account, removal of material and public notification on the forums (**).
In extreme cases, legal action will be taken.


7. Password and Account Sharing.

Anyone caught sharing a password, or access to their account without explicit permission from Utherverse will be in violation.
1st offense: Verbal/Email warning.
2nd offense: Verbal/Email warning, optional kick, optional short term ban (**).
3rd offense: 24 hour ban with optional cancellation (*) of the account.


8. Social Engineering.

Attempting to violate the security, privacy, or safety of another member or of the Utherverse Staff through fraud of any means will result in a violation. This includes the use of any method used to acquire sensitive information such as login information, passwords and credit card details by masquerading as a trustworthy entity in electronic communication.
1st offense: will normally be a verbal/email warning, but further action may be taken.
2nd offense: is a kick with optional ban (**) and optional cancel (*).
Should your 1st offense be successful, we will take precautions to protect ourselves and our members. This may mean optional bans (**) cancellations (*) and legal actions.


9. Disregarding the Requests of an On Duty Moderator.

Anyone you see wearing one of the Staff or Moderator badges is to be respected at all times. They are there to help everyone have a good time and ensure the rules of conduct are abided by, and this may require on-the spot interpretation of rules and spontaneous solutions to problems.

1st offense: Violation of this rule will result in a verbal warning.
2nd offense: will result in a kick with optional ban and optional reporting of your behavior on the forums (**).
3rd offense: will result in a kick, with optional long term ban, optional reporting (**) and optional cancellation of account (*).


10.Posting illegal content.

Should we get a report that you have posted illegal or inappropriate content (such as copyrighted material, child pornography, hate speech or other offensive material) we will consider you in violation.

1st offense: will be a verbal warning and removal of the questionable material.
2nd offense: you will be banned (to keep you from posting more), along with an optional cancellation (*), and optional reporting on the forums.
Should you be able to prove that the material is not copyrighted either by proving you have created it yourself or proving that it is public domain, then your account may be reinstated at the discretion of the administration.
The administration reserves the right to declare any image inappropriate and offensive and remove it from our servers. Further, should the situation warrant it, the proper authorities will be notified, and the images will be used as proof of any crime committed (such as child pornography or copyright violation).


11. Impersonating Staff

Misrepresenting yourself as a member of Utherverse staff or as a Utherverse volunteer to other users on the 3D client will not be tolerated.
All members of Utherverse Staff and Volunteers will be clearly marked as such through the color of the Avatar Name and the badge which appears above the avatar. Anyone claiming to be Utherverse Staff or Volunteer, who is not clearly identified as such, is not a representative of Utherverse and is in violation of this rule.

1st offense: will normally be a verbal/email warning, but further action may be taken.
2nd offense: is a kick with optional ban (**) and optional cancel (*).

12. Avatar Nudity

There is no avatar nudity of any kind allowed in Virtual Vancouver, other than in the approved areas such as the Nude Beach, Zaby’s apartments, and amphitheater (topless avatars are permitted in this area).   This includes nude on top or bottom, male or female, with the exception of avatar available outfits provided by Utherverse.

1st offense: Violation of this rule will result in a verbal warning.
2nd offense: will result in a kick with optional ban and optional reporting of your behavior on the forums (**).
3rd offense: will result in a kick, with optional long term ban, optional reporting (**) and optional cancellation of account (*).  

 

RIGHTS OF MEMBERS

1. Should you feel that you have been falsely accused or have received an excessive level of reprimand: We will listen to your case. At the time a moderator requests that we cancel your account, a notification is sent to administration. They will review your case (usually within 24 hours, but it may take longer due to manpower, ambiguity of proof, or other reasons). We ask that you contact Customer Service prepared to explain your situation in a calm and rational manner. Should a member indicate that they were falsely reprimanded, then their account will be reactivated, and any missed time will be replaced (by moving ahead the member's next billing date). This is solely at the discretion of the administration.

2. You also have the right to make reparations and amends. If the decision of administration is to cancel your account, you may petition for reinstatement if you can somehow assure us that such actions will not occur again in the future. We understand that there can be extenuating circumstances, and that tempers can flare on the part of the member, and the moderator, and the occasional bad bit of behavior may result. In these cases, however, you will NOT receive credit for any time missed and upon reinstatement you will be billed at your normal billing date.

3. Should you disagree with the actions of a moderator: Start by politely asking the moderator (in private chat, if possible) what their reasoning was for performing an action. In almost all cases, the moderator will be enforcing a rule or removing a known troublemaker. We ask that moderators be able to defend their decisions, and not make rash decisions, or use inappropriate reasons (such as anger, ego, jealousy or lust (for power or otherwise). Should you believe that the moderator is still in error, DO NOT argue with them. Take actions to comply with their decision except where it will violate the security, privacy, or safety of yourself or another member. Contact Customer Support (***). A moderator may never ask personal information, such as real name or location, nor may they ask for your login information, or financial information (such as credit card), nor may they demand any media or contact outside of Utherverse (such as images, telephone calls, or communication on internet protocols other than Utherverse, such as ICQ or Instant Messenger). Should communication outside of Utherverse be required (for example, an argument that cannot be settled within the scope of the moderators powers, an argument with a moderator, a question that the moderator cannot handled, or an emergency situation (such as credit card theft, denial of service, or other active hacking attempts), the moderator will direct the member to contact Customer Service (***).

4. Should you find someone violating one of the rules: We ask that you not take the situation into your own hands. This could result in an unorganized confusion that will make a solution even more difficult. Please contact one of the system moderators. If no moderator is available, then contact Customer Service (***). Protect yourself from any possible violation of security, privacy, or safety by avoiding confrontation and possibly leaving the area (or Utherverse in extreme cases). Remember that we are a North American company with limited manpower, so we may not be able to provide full around the clock support. We will handle the situations as soon as we can. In many cases, we may contact you to ask for more information about the offense and the offender.

5. 18 USC 2257: In the United States code, there are a number of regulations covering any portrayal of sex in images or movies. If you decide to post a picture of yourself, or another person engaged in sexual activity, please be prepared to provide documentation of the age of everyone in the image at the time it was created. Should you create new material, you will want to have on hand a copy of a photo ID (a drivers license is fine), and a documentation of the date (a signed receipt is acceptable. It’s even better is to burn the pictures and IDs to a CD, put it in an envelope and get it notarized, or postmarked (by mailing it to yourself). We may ask for this information should we feel that any performer looks underage, and the federal government may request it at any time, just because they can. You can contact customer support (***) to get more information.

(*) If your account is canceled due to breaking the rules, there will be no refund for either time, or credits. In all cases of optional cancellation, your situation will be reviewed by one or more administrators for Utherverse.

(**) All optional kicking and banning are at the sole discretion of the moderator performing the act.

(***) The correct way to contact Customer Service is:

Email: support@redlightcenter.com
Telephone: (877) 974-8900
International: (001) + 775-586-7101
Any other methods of contact will be listed on the support website. Please do not use any other methods, as you may be contacting an impostor.